Work smarter with all your business applications in one place
Fortifi gives you access to the tools you need to control every aspect of your business, from the first contact with potential customers, through to purchase, and customer support.
Whether you are looking to streamline your entire data management process, or improve on certain aspects of your business, Fortifi has a solution to suit your current and future requirements.
From sourcing visitors to converting customers, Fortifi brings your entire marketing funnel together.
Fortifi’s core CRM helps you stay on top of your relationships, keeping track of every part of dialogue and provided services.
Turn users into active and loyal customers by sending them targeted notifications, based on their interactions with your business.
Handling everything from your order flow, to fraud management and conversion metrics, Fortifi ensures you maximize your business potential.
Delight your customers with our simple customer service solutions. Fortifi gives you the tools to resolve customer issues faster.
Run your affiliate marketing programmes with all the tools you need in a single software solution.
Affiliate Control Panel
Delight your affiliates with their own control panel where they can view and manage their campaigns.
Prevent affiliate fraud with a choice of tools designed to detect and notify on abnormal campaign behaviour.
Customer Relationship Management
Manage all your prospect and customer data to drive sales and retention.
Get greater insights into your customers by assigning personal attributes and preferences.
Design and send compelling email campaigns with ease using a range of automation and scheduling tools.
Automate and schedule your email communications to nurture customers through the customer journey.
Ensure GDPR Compliance
Send opt-in/out forms to your email list to ensure you are fully compliant to the latest GDPR standards.
Manage your orders and keep up to date with progress, from approval through to completion.
Run multiple billing cycles and plans with ease using Fortifi Billing's subscription management features.
Offer your customers multiple payment options, from online card payments to payment gateways solutions.
Automate your fraud process to ensure your payments are secure to reduce revenue loss and time wastage.
Route your payments to the best merchant depending on currency and cycle you are offering.
Add your products and services to Fortifi, manage prices in different currencies, set any setup or early transaction fees and set tax rates with ease.
Keep track of customer enquiries using support tickets in a single inbox for greater transparency and accountability.
Service Level Agreements
Create and monitor customer SLAs against enquiries, so that you never miss a reply.
Connect with your website visitors in real-time using Fortifi Live Chat's instant messenger.
Unlock your agents potential and provide a self-service 24/7 help desk with your own branded knowledge base.
Remote Support Software
Are you an IT Support company looking to connect with customer devices, no matter where they are in the world?
Connect Fortifi to your Twilio account to streamline your communications across your business.